Privacy Policy and Data Protection

Privacy Policy and Data Protection – Tawa Roads

At Tawa Roads, your privacy and the protection of your personal data are extremely important to us. We are committed to ensuring the confidentiality, security, and integrity of your personal information in accordance with the applicable laws and regulations, including Peruvian Law No. 29733 (Personal Data Protection Law) and guidelines set forth by the Regional Directorate of Foreign Trade and Tourism (GERCETUR) in Cusco for virtual travel agencies.

1. Information We Collect

We collect personal data through our website and booking platform, including:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Travel Information: Preferred destinations, travel dates, preferences, and other details related to the services you request.
  • Payment Information: Credit card or bank account information for processing payments.
  • Browsing Data: IP addresses, device information, cookies, and browsing behavior on our website.

2. Purpose of Data Collection

The personal data we collect is used for the following purposes:

  • To provide travel and tour services, including booking and reservations.
  • To personalize your travel experience and recommend relevant products and services.
  • To communicate with you regarding bookings, promotions, updates, and customer service.
  • To process payments and fulfill contractual obligations.
  • To comply with legal obligations and improve our services.

3. Data Protection and Security

We take the protection of your personal data very seriously. Our website is equipped with industry-standard security measures, such as encryption and secure servers, to ensure the confidentiality and safety of your personal information during its transmission and storage.

We also limit access to your data to authorized personnel who need it to perform their duties. We will never sell, rent, or share your personal data with third parties without your explicit consent, unless required by law.

4. Your Rights Regarding Personal Data

In compliance with Peruvian Law No. 29733, you have the following rights concerning your personal data:

  • Right of Access: You have the right to request access to the personal data we hold about you.
  • Right of Rectification: You can request corrections or updates to your personal data if it is inaccurate or incomplete.
  • Right of Deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right of Opposition: You have the right to object to the processing of your data, especially if it is used for direct marketing purposes.
  • Right of Portability: You can request a copy of your data in a machine-readable format to transfer it to another provider.

To exercise any of these rights, please contact us at info@travel.tawaroads.com

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your data, we will ensure its removal from our systems unless we are required to retain it for legal or contractual purposes.

6. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your user experience, analyze site traffic, and personalize content. By continuing to use our website, you consent to the use of these technologies.

You can adjust your browser settings to block cookies or receive notifications when cookies are set. However, please note that disabling cookies may affect certain functionalities of the website.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with an updated “last modified” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Tawa Roads

Email: info@travel.tawaroads.com
Phone: +51 984 799 936
Website: www.tawaroads.com